Who we are
WordPress Live Chat Guide is an independent informational website available at https://wordpresslivechat.com/. The site helps visitors compare live chat, AI chatbot, and hybrid AI plus human support options for WordPress websites.
Information you provide directly
This website does not currently provide a contact form, user account area, newsletter signup, checkout, or local comments system. That means the site does not intentionally collect names, email addresses, passwords, payment details, or account information through its own forms.
Server logs
Like most websites, the hosting environment may create server logs when pages are requested. These logs can include IP address, requested URL, referring page, browser or device information, date and time of access, and basic error information. Server logs are used for security, reliability, abuse prevention, and technical diagnostics.
Cookies and local storage
The core guide pages do not require visitors to create an account or log in. The site may use essential browser storage or cookies where needed for security, performance, embedded features, or the live chat widget. Your browser settings can usually block or delete cookies, although some embedded features may not work as expected.
Embedded live chat widget
This site includes an IMsupporting live chat widget. If you interact with the chat widget, information you choose to enter into the chat may be processed by IMsupporting systems to provide the chat experience. Do not submit sensitive personal information through chat unless you are comfortable doing so and have reviewed the relevant product privacy information.
External links
This site links to external resources including the IMsupporting plugin listing on WordPress.org and the main product website. When you follow an external link, the destination website is responsible for its own privacy practices, cookies, forms, analytics, and data handling.
Analytics
The site is built as a lightweight informational website and does not require analytics to deliver its content. If analytics are used by the hosting environment or added later, they should be configured to support privacy-conscious measurement rather than intrusive visitor profiling.
Data retention
Server logs are retained only as long as needed for security, diagnostics, hosting operations, and lawful business purposes. Information submitted to external websites or through embedded third-party features is governed by the relevant provider's own retention practices.
Security
Reasonable technical measures are used to keep the site stable and secure. No website can guarantee absolute security, so visitors should avoid sending sensitive information through channels that are not designed for that purpose.
Your rights
Depending on your location, you may have rights to access, correct, erase, restrict, or object to certain processing of personal data. For information handled by external websites, contact the relevant provider directly. For information handled by this guide site, use the available contact route published on the site.
Children
This site is intended for business owners, website operators, agencies, and support teams. It is not directed at children.
Policy updates
This policy may be updated when the website, hosting setup, embedded features, external links, or legal requirements change. The latest version will be published on this page.